Being a manager, whether of an IT team or a store, is a challenging role. You must strike a number of careful balances. You must be friendly and approachable, but you must have authority and respect. You must motivate your team and yet know when to take a step back. You must be well-informed on the roles and responsibilities of your team but also understand the company as a whole. Although, it can be difficult to achieve all these elements, if you are committed to doing so, you can be a successful manager.
Lead by example
Just because you are in a management position, does not mean you can sit back while your team do all the work. If you are not contributing, you shouldn’t expect that your staff will either. If you do your job properly and work hard, the rest of your team will follow suit. If you are willing to pitch in wherever and whenever you are needed, you will gain respect from your staff.
Acknowledge hard work
Let your staff know when they are doing a good job. All too often, managers will let employees know when they have done something wrong, but never acknowledge good performance. A simple, “well done, good job” can help boost morale and motivate employees. By doing so, your team will know that you are paying attention to them and that you appreciate their hard work.
Admit when you have been wrong
If you make a mistake, don’t deny it or ignore it. You will gain respect if you take responsibility for your actions. Your team don’t expect you to be perfect, but they do expect honesty. And, again, if you admit it when you have done something wrong, then your staff are likely to do the same.
It is important to read up on management skills and techniques regularly. This will highlight areas where you might be going wrong and will provide you with advice on how to improve. Your employer may offer in-house or external courses management training. If not, be proactive. You may wish to look into courses, like Spearhead management training, and present this to your boss. At the end of the day, you are trying to improve your skills for the benefit of the business, so they are unlikely to say no.
You don’t always have to be talking about business matters with your team. At the end of each team meeting you should encourage everyone to have a short informal chat about their weekends and their interests. Open up to your team and let them see that you are a friendly person, as well as their boss. Being yourself with your team will mean they feel more comfortable approaching you.
Learn from your mistakes
You are bound to make mistakes when managing your team; you are only human. But don’t beat yourself up about it. Instead use it is a positive learning experience.
We hope that you have found this information useful.